Cart2Closet ("we", "us", or "our") respects your privacy. This Privacy Policy explains the information we collect, why we collect it, how we use it, and the choices available to you when you use Cart2Closet.
Information We Collect
Depending on how you use Cart2Closet, we may collect information such as your name, email address, phone number, delivery address, account credentials, order and payment information, item requests, wishlist or saved-item information, and messages or support information you send to us.
When you browse or use the website, we may also receive technical information such as your browser, device information, IP address, pages visited, and basic usage information. Cookies and similar technologies may be used to keep the website working, remember preferences, maintain sessions, and understand website usage.
How We Use Information
- To create and manage customer accounts.
- To process orders, item requests, payments, delivery and customer support.
- To communicate with you about orders, requests, payments, account activity and service updates.
- To maintain saved items, wishlists and other features you choose to use.
- To prevent fraud, abuse, security incidents and unauthorized access.
- To improve the website, catalog, importing tools and customer experience.
- To comply with applicable legal, accounting and regulatory obligations.
Payments
Where you choose an online payment method, payment details may be processed directly by the selected payment provider. We do not intend to store your full card number or card security code on Cart2Closet servers. Bank-transfer information and payment confirmations may be retained where necessary to reconcile and fulfil an order.
## Third-Party Retailers and Services
Cart2Closet may interact with third-party retailers, payment processors, messaging services, analytics providers, hosting providers and other service providers. Those parties may process information under their own terms and privacy policies. Product pages and retailer links may also take you to external websites that are outside our control.
Cookies and Preferences
We may use essential cookies for sessions, carts, security and website functionality. Where non-essential cookies or analytics are used, your available cookie preferences will be presented through the website controls.
Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing abuse and meeting legal or accounting requirements.
Your Choices
You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, or ask questions about how your information is used. Some requests may be subject to identity verification or legal exceptions.
Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Children
Cart2Closet is not intended to knowingly collect personal information from children who are not permitted to use the service under applicable law. If you believe a child has provided personal information improperly, contact us so we can review the situation.
Changes to This Policy
We may update this Privacy Policy when our services, practices or legal obligations change. The latest version will be published on this page and the updated date will be shown above.
Contact
For privacy questions or requests, please use the contact details provided on the Cart2Closet website or contact our support team through the available customer-support channels.