These Terms & Conditions ("Terms") govern your use of Cart2Closet and any order, item request or other service you place through the platform. By using Cart2Closet, you agree to these Terms.
Our Service
Cart2Closet helps customers discover or request products from third-party retailers and arrange purchasing and delivery to Nigeria. We may provide catalog listings, product links, assisted shopping, payment collection and delivery coordination. Availability of a particular retailer, product, price or service is not guaranteed until an order is accepted and confirmed.
Product Information and Pricing
Product descriptions, images, availability, sizes, colours and prices may originate from third-party retailer websites and may change without notice. A displayed price is not necessarily a final payable price until Cart2Closet confirms the order and any applicable service, delivery, exchange-rate or other charges.
Orders and Payment
An order becomes binding on Cart2Closet only after the required payment or payment authorization has been successfully completed and the order has been accepted or confirmed by us. We may decline or cancel an order where a product is unavailable, a retailer rejects the purchase, information is materially inaccurate, payment cannot be verified, or fulfilment is otherwise not reasonably possible.
Customers are responsible for providing accurate contact, delivery and order information. You must not use another person's payment method or account without authorization.
Third-Party Retailers
Products are sourced from independent retailers. Retailer terms, product restrictions, warranties, return policies and availability may apply in addition to these Terms. Cart2Closet cannot guarantee that a third-party retailer will accept every order or maintain the same price or stock shown on its website.
Delivery
Delivery estimates are provided in good faith and may be affected by retailer processing, international shipping, customs, clearance, courier delays, public holidays, weather, address issues and other events outside our reasonable control. Customers are responsible for providing a deliverable Nigerian address and being available to receive applicable deliveries.
Returns, Refunds and Cancellations
Return, refund and cancellation eligibility may depend on the retailer's policy, the stage of fulfilment and the nature of the product. Where a retailer permits a return or refund, Cart2Closet may require the customer to follow the applicable return process and may deduct non-refundable costs already incurred where permitted. We will communicate applicable refund or cancellation terms for an order when they are known.
Acceptable Use
You must not misuse Cart2Closet, attempt unauthorized access, interfere with the website or payment systems, submit fraudulent information, abuse promotions or requests, upload malicious files, or use the service for unlawful purposes.
Account Security
If you create an account, you are responsible for keeping your login credentials confidential and for activity carried out through your account. Tell us promptly if you suspect unauthorized access.
Intellectual Property
Cart2Closet branding, original website content, software and other materials provided by Cart2Closet remain our property or are used under applicable permissions. Third-party retailer names, trademarks, product images and product content remain the property of their respective owners.
Limitation and Availability
We aim to keep Cart2Closet accurate, secure and available, but the website and third-party services may occasionally be unavailable or contain errors. To the extent permitted by applicable law, we are not responsible for losses caused by events outside our reasonable control or by inaccurate third-party product information.
Changes to These Terms
We may update these Terms when our service, business processes or legal obligations change. The latest version will be published on this page and the updated date will be shown above.
Contact
Questions about these Terms, an order or a service issue should be sent through the contact details or support channels published on the Cart2Closet website.